Complaints
Filing a Complaint against a child care center or child care provider
Please call the DHS Complaint Hotline: 866/856-0126 or fill out the online complaint form if you have a concern or complaint about a licensed child care center or home
Child Abuse
Call the DHS Abuse Hotline 800/942-4357 to report suspected child abuse.
Filing a Complaint about child care referral services
If you have a suggestion, concern or complaint about our referral services, please call 616/451-8281 and ask to speak to the Referral Director or email the Referral Director.